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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Bland

February 22, 2024

5  out of  5 rating by Kim Bland
"I’ve been with this office for over 30 years. Amazing every interaction. Lydia was amazing to work with today and yesterday. Highly recommend"
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Alek Pyers

January 31, 2024

5  out of  5 rating by Alek Pyers
"Victoria is the best!"
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Diana Valdez

January 23, 2024

5  out of  5 rating by Diana Valdez
"Chad Harris and his staff are wonderful to work with. They take the time to listen and assist with your needs. I was looking for a great agent in my move from IL to OH and this was a great choice. Hats off to Stephanie in his office as she really helped in the transition."
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Jim and Diane Kelly

January 16, 2024

5  out of  5 rating by Jim and Diane Kelly
"Lydia is always professional and extremely helpful! Every time I call, even when for something I should already know—- she is kind and helpful!!!"
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Lee Herbst

December 16, 2023

5  out of  5 rating by Lee Herbst
"They were pleasant and took care of my request promptly."
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Trevor Porter

December 8, 2023

5  out of  5 rating by Trevor Porter
"Got a great deal on car insurance, Victoria is the best!"
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Christy Adkins

November 16, 2023

5  out of  5 rating by Christy Adkins
"This group is always so quick and helpful and has every option we ever need. Lydia was also very knowledgeable and was able to answer all of my questions and give me different options that suited our needs."
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Susan Dabo

November 11, 2023

5  out of  5 rating by Susan Dabo
"I highly recommend Chad and his staff. Lydia is amazing! She helped me find insurance for my house and car that met my needs and was affordable. I had a meeting later with Chad and he made sure I understood my coverage and recommended a few other things that would benefit me. Thanks for all of your help."
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Jack Lutz

November 5, 2023

5  out of  5 rating by Jack Lutz
"Finding Chad was a godsend. We were looking for a local agent to handle all our needs. What I called I was pleased to hear a human voice on the other end. I was speaking to Victoria and she hit it out of the ballpark. She answered all my questions and addressed all my concerns,while making all the right moves needed to put my other insurance agency in the rear view mirror. Thank you Victoria and Jake from State Farm."
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Just A Guy

October 6, 2023

1  out of  5 rating by Just A Guy
"Red flags. Lack of transparency; poor communication. Difficult to talk to Chad despite numerous messages. Condescending staff."
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Mohan Krishna Pagadala

October 2, 2023

5  out of  5 rating by Mohan Krishna Pagadala
"Thank You Victoria for taking a look at my current options and explaining in great detail."
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March 28, 2023

5  out of  5 rating by Raja
"I was frustrated and angry over a significant increase in premium. Victoria at Chad Harris location was empathetic and explained the details to me. Even though their office tends to get busy, she managed to still get back to me in a timely manner. While I'm not happy with the increase, I appreciate her professionalism and thoroughness in providing me all the information I needed. After doing my own research and price comparisons, I confirmed that the increases in insurance are unfortunately happening everywhere and are beyond the control of individual associates. I was ready to drop State Farm but due to Victoria's great customer service, I realized I'm happy staying with them. I hope the powers that be at State Farm see this review and reward Victoria of the Chad Harris office accordingly."
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Macy Kile

February 17, 2023

5  out of  5 rating by Macy Kile
"Great customer service!"
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Jacob Heady

December 8, 2022

5  out of  5 rating by Jacob Heady
"They gave me a better auto rate with lower deductibles than Progressive. Friendly staff as well."
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James Neil

November 9, 2022

5  out of  5 rating by James Neil
"Chad's a good man all his staff are very polite and they'll help you with whatever your needs are been with him for a long time"
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Zach Miller

November 8, 2022

5  out of  5 rating by Zach Miller
"1st class customer service. Immediate response to requests and/or questions. Chad and team place priority on customer experience. Highly recommend!!"
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Gus K

March 15, 2022

5  out of  5 rating by Gus K
"Chad and his staff are always very helpful. I highly recommend this agency."
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Samantha Smitley

March 31, 2021

5  out of  5 rating by Samantha Smitley
"Wonderful customer service, they are quick to respond to emails and they were very helpful in getting my renters insurance quickly! Thank you guys!"
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Maureen Iosue

March 5, 2021

1  out of  5 rating by Maureen Iosue
"O of 5 stars. would not recommend."
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Michael Suplicki

February 4, 2021

5  out of  5 rating by Michael Suplicki
"As sad as it was to leave StateFarm, their professionalism and responsiveness to questions and concerns were great. I would highly recommend this agency for anyone looking for a group of people who are professional, timely and courteous to their customers in finding the best coverage. This agency does follow their slogan, 'like a good neighbor, StateFarm is there'."
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Earletta Elkins

November 16, 2020

5  out of  5 rating by Earletta Elkins
"We use the Chad Harris team for all of our personal and business insurance needs. It is almost like Joyce works for our company! Thank you all! Averie Asphalt Sealcoating LLC"
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Robin Wade

December 8, 2019

5  out of  5 rating by Robin Wade
"BJ is the best."
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Brittany Schepak

October 31, 2019

1  out of  5 rating by Brittany Schepak
"If I could give this place zero stars, I would. I transferred from a State Farm agency in NC (who were fantastic) to this agency and it was one of the worse decisions I’ve made. They never answer their phones on the first ring (I mean never), so if you have anything urgent to get taken care of, you either need to call again (and then they might answer), or you’re out of luck for a while. Then, if you do actually get through, they’ll tell you that it would take too long to pull the file even though it takes maybe 2 minutes at most. If you try contacting them by email, and the content is something they don’t like, good luck getting a response. I moved in July and not only did they screw up my initial quote and have to change it 2 months after I moved, but they never kept me up-to-date on what exactly that quote would be until I got the bill in the mail. The final straw was when I found out that they had undercharged me in August (because there was an credit on my account that shouldn’t have been there), and decided that I would have to pay $90 over the course of 3 months, on top of insurance that was so much higher than any other insurance company would have charged. Do yourself a favor and if you’re moving from out of state, stay far away from the people here. You can get better coverage for cheaper at any other insurance company."
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Andrea A

August 1, 2018

5  out of  5 rating by Andrea A
"I have had a great experience with Stephanie and everyone at the office here. I got a lot of support during a big move from out of state, and the service has been quick, friendly, and welcoming. The staff is clearly experienced and it made a stressful transition a lot easier!"
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Alexandra Pavlik

July 14, 2018

5  out of  5 rating by Alexandra Pavlik
"Incredibly friendly office and very responsive to questions/requests"